We explain why shopping online with Software4Students is safe and the lengths we go to with each and every transaction.

To put your mind at ease, today we will brush up on online shopping security facts.

Older parents or less tech-minded web users want to be sure that shopping online is safe without having to deal with all the jargon! Let's take a look at a few tips from Software4Students.

Look At The URL Closely

As a general rule, make sure that the web address of the page starts https:// before you enter any personal information or payment details. The 's' stands for 'secure'. There should also be a small padlock that appears in the bottom or top of your screen depending on what web browser you're using. In IE7 and Firefox 3 the padlock will usually appear at the end of the URL bar.

You can find more consumer advice for online shopping on Government sites such as Consumer Direct. If you're spending over £100 online, it may be advisable to use a credit card as this may give you added protection under the Consumer Credit Act.

Online security goes hand in hand with great customer service. Our support team speaks to our customers every day and we strive to ensure every order is exactly what you require - and at a price that suits most family budgets!


What is 3D Secure Authentication?

As part of our new security measures, we are implementing 3D Secure Authentication during July 2008. 3D Secure stands for 3 Domain Secure. There are 3 parties involved in the 3D Secure process which are:

- The Vendor
- The Acquiring Bank
- Visa and MasterCard

3D Secure is a culmination of Verified by Visa (VbV) and MasterCard Secure Code (MSC). 3D Secure is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the shopper at the time of the transaction. Visa and MasterCard will take responsibility for 3D Secure Authenticated transactions, making online shopping safer than ever.


And in case you missed it, here are the key areas concerning online security from our FAQ:


How can I pay for my order and is buying online safe?

You can buy at Software4Students using your credit or debit card and the online transaction is totally safe. We use secure encrypted transmission of your payment details, so no-one can see or record your credit or debit card number. And we never store any payment card information.

Do you provide an invoice?

Yes. An invoice is sent automatically to you by email after you place your order. Please add software4students.co.uk to your safe sender e-mail list. You can also find a printable invoice in the order history section of 'My Account' after you login.

What is your refund policy?

If you have purchased software in error, we will refund you if you have notified us within 10 days of purchasing the software. The media must be returned unopened and undamaged. We will refund you based on your original method of payment. There is a £5.00 postage and handling charge for returned software. Please e-mail support@software4students.co.uk for further details. The package must be returned within 10 business days of issuance of the RMA.