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FAQ: Please read our Frequently Asked Questions as it answers 95% of the calls we receive.

Can't find your school? If your school or college is not listed please e-mail full details of the education institution and level to

Download & Installation: Please note that Software4Students offers support for the purchase of software and not in the installation and use of the software product. You can obtain instructions on downloads and installation by clicking here.

Microsoft Products:

  • For Microsoft media orders the licence key is the yellow/orange sticker on the back of the black CD sleeve.
  • Eligibility for Microsoft products can be found by clicking here.
  • If you have a query on Microsoft Technical support please ring 0344 800 2400
  • You can obtain support from Microsoft by clicking here.

Adobe Products: Eligibility for Adobe products can be obtained by ringing Adobe on +44 (0) 20 7365 0735

Kaspersky Products: Kaspersky provide free technical support for the installation and use of their products: +44 (0) 203 5493495

Nuance Products: You can obtain support from Nuance for their products by contacting: +44 (0) 871 641 2212


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Mon - Fri 9.00am - 1.00pm


SAM (Software Asset Management) Limited
Arthur House
41 Arthur Street
United Kingdom