Privacy Policy

Operator and contact

Software4Students.co.uk is operated by Software Asset Management Ireland Limited (SAMI), an Irish company, CRO number 370303. Registered office: Unit 4 Castleyard, 20/21 St. Patrick's Road, Dalkey, Dublin, A96 W640, Ireland. Contact: info@sami.ie; telephone +353 1 963 6320. Privacy enquiries, rights requests and data-protection complaints may be sent to info@sami.ie.

Information and purposes

The website provides historical software information and links to external services. It has no customer accounts, checkout, payment processing, on-site enquiry forms or optional application analytics/advertising scripts.

Requests to the website disclose technical information to hosting infrastructure, which can include IP addresses, requested URLs, request/browser headers and timing information. Cloudflare provides delivery, availability and security services. Optional persisted Worker logs and traces are disabled, with no configured Logpush, tail consumers or export destinations. This does not mean that Cloudflare processes no personal data or keeps no operational/security records.

We process ordinary correspondence and necessary website/security information for our legitimate interests in running a secure information website and answering enquiries. We handle privacy requests and complaints to meet applicable legal obligations. Contacting us is optional; please provide only information needed for the enquiry. We may need enough information to identify and respond to a rights request.

Providers and international processing

Cloudflare and the services used to deliver and manage correspondence process information as needed for those purposes. Cloudflare operates an international network, so processing may occur outside the UK or EEA. Its published privacy, data-processing and subprocessor information describes processing and transfer arrangements, including contractual safeguards where applicable. Contact info@sami.ie for information about the safeguards applicable to your information. Information is not necessarily processed only in the UK or EEA.

Following external links may disclose request information and referral parameters to the destination, whose own privacy/cookie terms apply. Edvance registration takes place on its own country-specific service, not through a Software4Students form.

Retention

Our policy is to retain routine correspondence for up to 12 months after resolution, and a minimal record of a privacy request, response and outcome for 3 years after closure. Unnecessary identity evidence is removed promptly after verification. We review retention quarterly. Justified legal obligations, disputes or claims may require longer retention; exceptions are documented and reviewed annually. These are business policies, not statutory minimum retention periods.

The deletion policy covers live mailboxes and accessible deleted-item stores. Deletion may not immediately erase restricted backup/recovery copies; their expiry depends on actual provider arrangements. Restored correspondence must be reviewed against this policy before ordinary use resumes. No backup lifetime or all-copy erasure guarantee is asserted. Provider operational/security records follow their applicable purposes, service terms and legal obligations; the correspondence periods are not Cloudflare retention periods.

Rights and complaints

Depending on the applicable law and conditions, you may request access, correction, erasure, restriction or portability, or object to processing. Contact info@sami.ie to exercise rights or complain to SAMI. UK visitors may also complain to the UK data-protection regulator through ico.org.uk. Ireland's Data Protection Commission may also be relevant to processing by the Irish controller. Cookies and storage are described below.