- Who can buy software at Software4Students?
- Why are products so much cheaper at Software4Students?
- Why should I buy at Software4Students?
- Why do I need to register at Software4Students?
- I can't find my college or school what do I do?
- How many computers can I install the software on?
- Do I need to have a version of Windows on my PC before I can upgrade
to XP Pro or Vista Business?
- Can I buy more than one copy of each application?
- Can I download the software I need directly from your website?
- Will my software still belong to me when I leave school or college?
- What is the difference between the different versions of Office?
- Do Microsoft Student products provide the same functionality as those
available through the retail market?
- Who is eligible to purchase Adobe Products?
- What do I have to do to prove I am eligible?
- Where is my product key?
- Can I buy more than one copy of each application?
- Will my software still belong to me when I leave school or college?
- Can I return Adobe software for a refund if I cannot prove eligibility?
- Where can I get support for Adobe software?
- How can I pay for my order and is buying online safe?
- Do you provide an invoice?
- What is your refund policy?
- How are the Microsoft products shipped?
- How soon can I expect my software to be delivered?
- Are there any restrictions on where my order can be shipped?
- Do you provide support for the software?
- Where can we get support for our Microsoft software?
- How do I get free support?
- How do I get assisted support?
This site is for students and their parents and is intended to supply low-cost software
for home use. The licensee of the products is required to be a University, College
or School student in the UK.
Software4Students is a programme designed with Microsoft to help students and parents
access professional versions of software for home use. As a gold certified partner
and a Education Large Account Reseller we are in a position to offer hugely discounted
Microsoft software to students and their parents to encourage the use of ICT to
boost learning and achievement. These unbeatable deals stem from our strong, long-term
relationship with Microsoft - and they benefit everyone!
Software4Students programme is a combination of many things. It's not about
JUST supporting ICT in schools, or saving pupils money, or making more software
available, or making the same school license deals available to pupils. It's
a mix of all of these things, and ultimately every time a single pupil buys a bit
of software through the scheme today:
- the school gets a small rebate
- the parent/pupil/student saves money
- the pupil gets more software than if they'd bought a similar pack in store
- and pupils are encouraged to use ICT a little bit more for their learning
If you are unable to find your school or college in our list please contact support@software4students.co.uk.
Please provide the full name, address including county and post code of the school
or college, please also state whether it is primary, secondary or third level.
Because our special educational discounts are only available to learners - and their
parents - who are current students of the schools that are associated with this
initiative. So we need you to register and agree to our terms and conditions. Registration
is really easy and you only have to do it once. Next time you visit Software4Students,
you can just use your login name and password to start shopping straight away!
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You may:
- install and use a copy of the Software on one personal computer or other device;
- install an additional copy of the Software on a second, portable device for the
exclusive use of the primary user of the first copy of the Software.
Please note, for Operating System software (e.g. Windows 7) you are only eligible to install the software on ONE computer, this is for operating system software only
Yes. Under Software4Students programme Microsoft provides students with an upgrade
license to use operating system software. For a list of supported upgrade paths
please check
here. Microsoft restricts volume licensing programs
to operating system upgrade products. If you need the full system product, you will
have to buy it commercially.
No, under the terms of the programme each student is entitled to one copy only of
each version of the software.
No. We only supply full-media Microsoft products. When we say full-media software
we mean we supply you with CD or DVD discs and a licensing key that you use to install
the software.
Yes, the license offered to you by Microsoft is a perpetual license and does not
expire when you cease to be a student. You can still use the products after you
graduate or leave college.
Please follow this link for a comparison: Office 2007
Yes, a product purchased through Software4Students offers the same functionality
as a product purchased through the retail market and in some cases more functionality.
For example the student and teachers version that you would buy online or in shops
is the limited Home & Student version. This does not include Outlook, Access,
or Publisher - these are only available on the Professional Versions, which is what
we provide through Software4Students. This may be less important to primary schools,
but in secondary schools Access is required to deliver the ICT curriculum, so schools
may prefer students to be able to buy this for home. If a student wants to buy Access
separately, it will typically cost £120-£150 elsewhere.
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Full or part-time students enrolled at a university or college, or students enrolled full-time in a secondary school.
You will receive a boxed product which contains an authorisation form. Students must return this form to Adobe and provide a valid, current student ID that includes name, date, and a photo. If you do not have a current student ID with your name, date and photo, you must instead provide and valid photo ID and evidence of current enrolment.
Before you can install the software, you must obtain the product key from Adobe by submitting proof of your eligibility.
No, under the terms of the programme each student is entitled to one copy only of each version of the software.
Yes, the license offered to you by Adobe is a perpetual license
and does not expire when you cease to be a student. You can
still use the products for non-commercial use after you graduate
or leave college.
We are unable to accept returned Adobe software once its been opened. Please ensure you meet eligibility requirements before purchasing Adobe software. If you have purchased the software in error, you may return it to us within 10 business days if the software is unopened and undamaged.
There is a 5.00 postage and handling charge for returned software.
Software4Students does not provide technical support for the installation or use of Adobe products.
The best place for customers to get product support is http://www.adobe.com/support/.
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You can buy at Software4Students using your credit or debit card and the online
transaction is totally safe. We use secure encrypted transmission of your payment
details, so no-one can see or record your credit or debit card number. And we never
store any payment card information.
Yes. An invoice is sent automatically to you by email after you place your order.
Please add software4students.co.uk to your safe sender e-mail list. You can also
find a printable invoice in the order history section of 'My Account'
after you login.
If you have purchased software in error, we will refund you if you have notified
us within 10 days of purchasing the software. The media must be returned unopened
and undamaged. We will refund you based on your original method of payment. There
is a £5.00 postage and handling charge for returned software. Please e-mail
support@software4students.co.uk for further details. The package must be
returned within 10 business days of issuance of the RMA.
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The media kits for the Microsoft products are shipped to you as soon as your order
is received. The products are shipped First Class Royal Mail.
All orders are usually dispatched within 24 hours when the item is in stock. Most
orders are received within 3-5 working days. Software4Students operate under strict
license agreements and must therefore validate a number of orders. This could lead
to a delay in the delivery of your order of up to 21 days (Please note, this happens
in under 2% of cases). Please see our terms and conditions for further information.
To view the status of your order, please login and go to Order History under My
Accounts.
Yes, shipping is available to United Kingdom addresses only.
I have a question which does not appear here, what do I do?
If, after reading through all the Frequently Asked Questions, you still require
help, you can email our support team at
support@software4students.co.uk
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Software4Students will provide answers to questions relating to the purchase of
software from our site and queries on orders placed with us. We do not provide support
on the installation or setup of software.
The best place for consumers to get support is
http://support.microsoft.com. This is the hub for customers
to get access to self-help support and assisted support. Please note, self help
support is free, but you will need to pay for assisted support.
A direct link to the self-help (free) support, customers can go to
http://support.microsoft.com/gp/hublist
and select the product you need help with.
For a direct link to assisted (paid) support, customers can go here
http://support.microsoft.com/gp/assistsupport.
Please note that assisted support (i.e. talking to a support agent on the phone,
via internet chat, or via e-mail) is only available from Microsoft for a charge.
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